M3-C2. Key Performance Indicators

M3-C2. Key Performance Indicators

In ESG, what you don’t measure, you can’t manage. And what you cannot demonstrate does not inspire confidence. Key Performance Indicators (KPIs) are the language through which organisations measure their progress, validate their strategy and demonstrate to investors, customers and authorities that the commitments they have made are delivering real results.

35 lessons 1 quiz 4 hours Advanced
850.00 RON
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About This Course

The course Key Performance Indicators provides you with the skills needed to define, implement and monitor relevant ESG indicators, aligned with strategic objectives and the requirements of the CSRD and ESRS.

You will learn how to build an effective performance measurement system, collect and validate data, use dashboards and Business Intelligence tools, and turn information into decisions that improve efficiency, reduce risks and boost the organisation’s performance.

The course includes practical examples, international best practice and modern methods of monitoring and management review, as used by companies with the most advanced ESG programmes.

This is a course on measurable performance. In an economy where success is assessed on the basis of demonstrable results, professionals who have mastered KPI management become strategic partners to senior management. You will learn how to build a system of indicators that not only serves reporting purposes, but also supports executive decision-making, optimises processes and transforms sustainability into a driver of growth and competitiveness.

If you want to move from estimates to demonstrable performance, this course provides you with the methodology, tools and perspective that every ESG professional needs.

Course Content

4 chapters • 35 lessons • 1 quiz

Key Performance Indicators – KPIs 7 items
  • 1 🔒
    Course Cover
  • 2 🔒
    Definition
  • 3 🔒
    Characteristics of an effective performance indicator
  • 4 🔒
    Categorising KPIs
  • 5 🔒
    Operational KPIs
  • 6 🔒
    Human Resources KPIs
  • 7 🔒
    Importance of KPIs
Monitoring KPIs 16 items
  • 8 🔒
    Monitoring KPIs set by the sustainability strategy
  • 9 🔒
    Step 1 - Defining KPIs
  • 10 🔒
    Examples of evaluation and monitoring indicators
  • 11 🔒
    Step 2 - Collecting and analysing data
  • 12 🔒
    Stage 3 - Comparing results with targets
  • 13 🔒
    Example analyses KPIs
  • 14 🔒
    Step 4 - Reporting and communicating results
  • 15 🔒
    Step 5 - Adjusting strategies and optimising KPIs
  • 16 🔒
    Examples of corrective actions
  • 17 🔒
    Tools used to monitor KPIs
  • 18 🔒
    Sustainability dashboard examples
  • 19 🔒
    Example of customising the sustainability dashboard
  • 20 🔒
    Who monitors and evaluates the KPIs in the sustainability strategy (1)
  • 21 🔒
    Who monitors and evaluates the KPIs in the sustainability strategy (2)
  • 22 🔒
    Challenges in monitoring sustainability KPIs
  • 23 🔒
    Additional challenges in monitoring KPIs
7 Good Practices in monitoring sustainability KPIs 11 items
  • 24 🔒
    Practice 1: Using technology to automate data collection and analysis
  • 25 🔒
    Practice 2: Implementing a sustainability data management system
  • 26 🔒
    Practice 3: Training staff in collecting and interpreting sustainability data
  • 27 🔒
    Practice 4: Conduct regular data quality assurance audits
  • 28 🔒
    Practice 5: Involving stakeholders in defining and reviewing KPIs
  • 29 🔒
    Practice 6: Aligning sustainability KPIs with overall business objectives
  • 30 🔒
    Practice 7: Regularly review and update KPIs
  • 31 🔒
    Management review and action
  • 32 🔒
    Management review vs Monitoring KPIs
  • 33 🔒
    What actions are taken following the Management Review?
  • 34 🔒
    Sources and references
QUIZ 2 items
  • 35 🔒
    Test your knowledge
  • 36 📝
    Key Performance Indicators Quiz
    Pass: 70%

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