M1-C3. Identifying, Mapping and Engaging Stakeholders

M1-C3. Identifying, Mapping and Engaging Stakeholders

The success of a sustainability strategy depends not only on the objectives you set, but also on your ability to understand and engage the people and organisations that can influence your success.

41 lessons 1 quiz 4 hours Beginner
1,000.00 RON
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About This Course

The course Identifying, Mapping and Engaging Stakeholders provides you with a comprehensive methodology for identifying, analysing and prioritising stakeholders, building strategic relationships and developing a professional engagement process, in line with international standards and ESG requirements.

You will learn how to turn dialogue with employees, customers, investors, suppliers, communities and public authorities into a competitive advantage, reducing risks, strengthening your reputation and obtaining the essential information for your sustainability strategy and double materiality analysis.

By the end of the course, you will be able to design and implement a stakeholder engagement process capable of building trust, fostering collaboration and creating long-term value.

Course Content

8 chapters • 41 lessons • 1 quiz

Stakeholder identification, mapping and involvement 2 items
  • 1 🔒
    Course Cover
  • 2 🔒
    Learning objectives
Lesson 1: What are Stakeholders? 6 items
  • 3 🔒
    Definitions - Stakeholders
  • 4 🔒
    Informative Note - Stakeholder Definitions
  • 5 🔒
    Primary and Secondary Stakeholders
  • 6 🔒
    Stakeholder identification exercise
  • 7 🔒
    Analysis of relations with Stakeholders
  • 8 🔒
    Stakeholder Profiling
Lesson 2: Stakeholder Relationship Management 2 items
  • 9 🔒
    Defining IP influences on the organisation
  • 10 🔒
    IP relationship management process
Lesson 3: Stakeholder analysis map 3 items
  • 11 🔒
    Power and influence of Stakeholders
  • 12 🔒
    Information note - PI Diagram
  • 13 🔒
    General types of actions
Lesson 4: Stakeholder approach and engagement 2 items
  • 14 🔒
    Managing relations with IPs
  • 15 🔒
    Informative note - IP relationship management
Lesson 5: Purpose and scope of INTERNAL STRATEGY regarding stakeholders 2 items
  • 16 🔒
    Purpose of the Stakeholder Engagement
  • 17 🔒
    Perspective of IP involvement
Lesson 6: Stakeholder Engagement Process 23 items
  • 18 🔒
    Stages of the process
  • 19 🔒
    PLANNING
  • 20 🔒
    Understanding relevant IP
  • 21 🔒
    Stakeholder Profile
  • 22 🔒
    Engagement Plan - Setting up the process
  • 23 🔒
    IP Engagement Plan
  • 24 🔒
    PREPARATION
  • 25 🔒
    Capacity building
  • 26 🔒
    Resources needed for preparation
  • 27 🔒
    Risk identification
  • 28 🔒
    Information note - Risk identification
  • 29 🔒
    IMPLEMENT
  • 30 🔒
    Invitation and information
  • 31 🔒
    Sending invitations and the database
  • 32 🔒
    Involvement and documentation
  • 33 🔒
    Basic procedural and behavioural ground rules
  • 34 🔒
    Developing the action plan
  • 35 🔒
    Communicating the action plan
  • 36 🔒
    ACTION
  • 37 🔒
    Monitoring and learning
  • 38 🔒
    Integration of monitoring and evaluation
  • 39 🔒
    Plan tracking and reporting
  • 40 🔒
    Reporting on Stakeholder Involvement
QUIZ 2 items
  • 41 🔒
    Test your knowledge
  • 42 📝
    Stakeholder identification, mapping and involvement Quiz
    Pass: 70%

Student Reviews

5.0 2 ratings
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Vasile Alina 11 March 2026

Very useful and comprehensive.

Veres Denes 5 March 2026

Clear and well put together. Possible improvements include: correcting spelling mistakes; perhaps removing the pages that mark the transition from one chapter to another would reduce the number of pages displayed and help maintain focus on gathering and clarifying information.